window 8.1 download failed becasue of error code 0x80070083
  • Hi,



    I tried installing windows 8.1 on my surface and the installation failed with this 

    error code 0x80070083   any possible fixes???
     

  • Hi Nisam,


     


    I would suggest you to refer to this thread:


    http://answers.microsoft.com/en-us/windows/forum/windows8_1-windows_install/81-installation-error-0x80070083/6b1cbe0c-ef33-4443-9436-1050ae6d1a45


     


    Check for any pending Windows updates and install it.


    If that does not help, then I would suggest you to follow these steps.


    System Update Readiness Tool fixes Windows Update errors


     a. Open an elevated command prompt. To do this, click Start, click AllPrograms, click
    Accessories , right-click Command Prompt, and then click
    Run as administrator. If you are prompted for an administrator password or for a confirmation, type the password, or clickAllow.


    b. Type the following commands. Press Enter after each command.


    DISM.exe /Online /Cleanup-image /Scanhealth


    DISM.exe /Online /Cleanup-image /Restorehealth




    c. Close the command prompt, and then run the installation again.


     


     


    Let us know if it helps.  If the issue persists, please reply, we will be happy to help you.